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Virtual Receptionist Services in Singapore

Not every business needs someone at the front desk all day. GCCTVMS provides remote support for visitor handling and calls, so visitors and callers are dealt with professionally without an on-site receptionist.

What This Service Covers

The exact scope is agreed with you before the service begins. It is built around two areas:

  • Visitor handling. Remote support at your entrance, using your cameras to see and verify visitors.
  • Call handling. Answering and routing calls in line with the instructions you provide.
GCCTVMS operator handling visitors and calls remotely

How It Works

  • 01.

    You tell us how visitors and calls are handled at the moment and what you would like supported.

  • 02.

    We confirm what your equipment and setup allow.

  • 03.

    We agree the instructions we will follow, including who we contact for each situation.

  • 04.

    Our team handles visitors and calls according to those instructions.

Where It Fits

  • Offices that are not staffed all day
  • Small businesses without a dedicated front-desk team
  • Premises with after-hours visitors and deliveries

Limits

This is a remote service. There is no one physically present at your premises, and the support available depends on your equipment and the arrangement agreed with you.

Talk to Us

Tell us how visitors and calls reach your business and we will explain what we can support.